How Insight EDU Uses AI

Which features use AI

• Writing feedback
• Curriculum analysis (suggested A–E judgements)
• Revision intelligence (checking whether feedback was acted on)
• Class learning priorities
• Handwriting transcription

What we send

We send only the minimum needed: the student's writing (as a redacted copy), the writing type, the year level and, for assessment, the relevant year-level curriculum document.

What we deliberately exclude

• Student names
• School names and class names
• Teacher emails
• Support-profile labels
• Medical or diagnostic information
• Obvious email addresses, phone numbers and links (redacted before sending)

Our AI provider

We use OpenAI. Requests are sent with store=false so OpenAI does not retain the response objects. Student writing is not placed in permanent OpenAI files or vector stores; only year-level curriculum reference documents use a vector store, kept separate from student writing.

Training and retention

Under OpenAI's API data policy, API content is not used to train their models. A formal Zero Data Retention (ZDR) arrangement is being pursued and is not yet verified — we disclose the actual arrangement rather than over-claim.

Teacher oversight

AI suggestions do not become official assessment decisions without authorised teacher review. Teachers can change any suggested grade.

AI limitations

AI can make mistakes. Student-facing feedback carries the note: ‘This feedback was generated with AI assistance and may occasionally be incorrect. Your teacher remains responsible for official assessment decisions.’

Reporting concerns

AI concerns can be reported to insighteducationaus@gmail.com or via the in-app issue report.