Privacy Policy
Who we are
Insight EDU is a writing feedback and assessment tool for schools and teachers. It is operated by James Stevens as trustee for the Stevens Family Trust (ABN 47 409 556 081), trading as Insight EDU.
Insight EDU is operated from Perth, Western Australia. Privacy enquiries can be sent to insighteducationaus@gmail.com.
Information we collect
- Numeric student identifiers (student accounts use numbers, not student names, as their standard identifier)
- Teacher and school administrator account information
- Student writing and independent writing
- Uploaded documents and handwriting images
- Learning support settings and teacher support notes
- Assessment results, curriculum evidence and revision history
Student data minimisation
Insight EDU minimises the personal information collected about students. Student accounts use numeric identifiers rather than student names. Internal links connect each student to the correct authorised teacher and class while unnecessary student, class and school information is excluded from AI processing.
Students are not described as completely anonymous — a numeric identifier is still protected information.
How we use AI
We use OpenAI to help provide writing feedback and curriculum analysis. Before writing is sent to AI we redact obvious identifiers such as email addresses and phone numbers from a copy of the text; your original saved writing is never changed. We do not send student names, school names, class names, teacher emails, support-profile labels or medical information to AI. AI requests are sent with retention disabled (store=false).
See ‘How Insight EDU Uses AI’ for full detail.
Third-party providers
We use a small number of subprocessors to run the service. See our Subprocessors page for the current list, what each receives, and where processing occurs.
Overseas processing
Some processing, including AI processing by OpenAI, occurs outside Australia. We do not claim that all processing occurs in Australia. Where a school requires prior approval for overseas processing, we can provide a disclosure to support that approval.
Data security
Access is role-based and school data is isolated. Secrets are held server-side only. See our Security Overview for more.
Data retention and deletion
Deleted student work is recoverable for 30 days and then permanently removed from live systems. Closed accounts have their educational data deleted from live systems within 90 days. Deleted information may remain in encrypted backups for up to a further 90 days. See Retention and Deletion for full detail.
Access, correction and export
Authorised school administrators can export school-controlled educational information and request deletion. Teachers and students can view and correct information they are responsible for.
Privacy complaints and data incidents
If you have a privacy concern, contact insighteducationaus@gmail.com. We maintain an internal incident-response process for data incidents.
Children and student users
Insight EDU is intended for students in Years 3–12, used under the direction of an authorised teacher or school. Students are not asked to provide legal consent themselves.
Updates to this policy
We review this policy at least every 12 months and whenever there is a material change. This document is Version 1.0 and requires professional legal review before full production rollout.